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The Art of Retail Selling


Practical Training for Professionals

Summary

Price
£516 inc VAT
Study method
Classroom
Duration
Part-time
Qualification
No formal qualification
CPD
6 CPD hours / points
Additional info
  • Tutor is available to students

15 students enquired about this course

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Location & dates

Location
Address
Somerset House
Temple Street
BIRMINGHAM
West Midlands
B25DP
United Kingdom
Address
EEF Venues
Clifton Down
Bristol
Avon
BS83NB
United Kingdom
Address
Cheadle House
Cheadle Royal Business Park
Cheadle
Cheshire
SK83FS
United Kingdom
Address
&Meetings
150 Minories
City of London
London
EC3N1LS
United Kingdom

Overview

This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited.

This The Art of Retail Selling course is available throughout the UK.

CPD Value 5.5 Hours

CPD

6 CPD hours / points
Accredited by Approved By Law society

Description

09.30 - 10.00 Coffee, course objectives and introductions

10.00 - 11.00 Communication Skills - The Basics

(understanding of the underlying attitude and approach to ensuring your customers needs are fully met)

11.00 - 11.15 Coffee Break

11.15 - 12.00 Customer Profile

(Understanding who our customer is to identify approach, merchandise layout and accessibility)

12.00 - 13.00 Product Placement for Maximum Return

13.00 - 14.00 Lunch

14.00 - 15.00 The Holistic Sale

(Once we have identified our customers needs, how do we ensure they buy from us? )

15.00 - 15.15 Tea Break

15.15 - 16.00 Securing and Developing the Customers Loyalty

16.00 - 16.30 Action Plans Agreed

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.